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FAQS (Frequent Asked Questions)

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Where is the store based?

Miami Gardens, FL

 

What is this store's return and exchange policy?

Please read description Carefully and be sure to ask questions as though there are no refunds or exchanges on merchandise. If there are any problems feel free to contact our customer service via email.

 

How Long does it take for custom order?

Please allow between 10-24 days for custom orders, as though these items are HAND-CRAFTED. This is just a rough general estimate. For specific timing please contact customer service at OnlyLeAdonis@gmail.com.

All Custom orders require a NON REFUNDABLE Deposit!

 

Do you accept orders placed outside of the US?

We sure do! Also, please remember when ordering outside of the U.S. you, the Customer, are responsible for international shipping prices and any taxes, duties, or handling fees your country may charge in order for you to receive your items. We will not offer refunds doe any items that consumer fees were not paid for. This is solely the responsibility of the customer as an international buyer.

 

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please note that custom orders or hand painted items may take a little longer. Please feel free to contact customer service for info regarding custom orders.

How do I pay for my order? Is it secure?

Only L Boutique has all the same securities and payment fraud protection as the leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. we accept PayPal as well.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly via email at ONLYLEADONIS@GMAIL.COM

 

Will I Receive the exact item in the picture?

Unless stated otherwise, Please remember you are NOT buying the exact item in the picture. You are getting a version of the same concept, each item is handcrafted so small variations may occur including the size crystal, variation of beads, and detailing